A multi-disciplinary 24-hour medical centre at 41 Duncan Street, Ext. 8, Witbank. Our HPCSA-registered team is available around the clock for consultations and medical care.
BETHEL MED24 is a multi-disciplinary 24-hour medical centre located at 41 Duncan Street, Ext. 8, Witbank (eMalahleni), Mpumalanga — open seven days a week including public holidays.
Our team of HPCSA-registered practitioners spans general medicine, speech and language therapy, audiology, and physiotherapy — offering patients access to a range of healthcare services under one roof.
A pharmacy is available on the premises for the convenience of patients.
Health information shared by this practice is general in nature, and we aim to keep it factual and evidence-based, in line with HPCSA Booklet 16.
Your health. Our priority.
⚕ All information shared on our platforms is for general awareness only. Patients are always directed to consult a registered health practitioner in person. This medical centre operates in compliance with HPCSA Ethical Rules of Conduct and Booklet 16 — Ethical Guidelines on Social Media.
BETHEL MED24
Doctors Available 24 Hours
24hrsAlways Open
7 daysEvery Week
4+Practitioners
What We Offer
Medical Services
All services are provided by HPCSA-registered practitioners within their respective scopes of practice. In-person consultation is required.
General Consultations
01
Medical consultations for a range of health concerns by an HPCSA-registered medical doctor, available 24 hours a day.
In-person only →
Urgent Care
02
Assessment and initial management of urgent medical concerns. Patients requiring specialised care will be referred appropriately.
Subject to scope of practice →
Wellness & Chronic Care
03
Wellness checks and management of chronic conditions in line with applicable clinical guidelines and protocols.
In-person only →
Speech & Language Therapy
04
Assessment and management of communication, language, and swallowing disorders by a registered Speech and Language Therapist.
By appointment · Referral may apply →
Audiology
05
Hearing assessments and evaluation of auditory disorders with appropriate management or referral by a registered Audiologist.
By appointment · Referral may apply →
Physiotherapy
06
Assessment and treatment of musculoskeletal, neurological, and cardiorespiratory conditions by a registered Physiotherapist.
By appointment · Referral may apply →
Dentistry
07
General dental consultations, examinations, and oral health care provided by a registered Dentist within their scope of practice.
By appointment · Referral may apply →
Dietetics & Nutrition
08
Nutrition assessment, medical nutrition therapy, and dietary counselling provided by a registered Dietitian to support disease management and overall health.
By appointment · Referral may apply →
Responsible PractitionerDr. Roger LubunguPR: 1091050
General Medical Services
All services below are offered by Dr. Roger Lubungu within his scope of practice. In-person consultation required.
Consultations
Pap Smear
Acute & Chronic Illness
Men’s Health
HIV Management
Circumcision
Medical Fitness
Wound Care
Women’s Health
Tele Health
Family Planning
House Calls
Antenatal Care
Sonar
For more information, please contact the practice for an appointment.House calls are available for known chronic and pregnant patients only. All services require in-person consultation. Tele Health subject to clinical appropriateness.
Our Team
Compassionate. Professional. Patient Focused.
A dedicated team of qualified practitioners committed to your health and wellbeing.
Responsible Practitioner
Dr. Roger Lubungu
Medical Doctor · General Practice
Dr. Roger Lubungu is the responsible practitioner at BETHEL MED24, overseeing the delivery of medical care in accordance with HPCSA Ethical Rules of Conduct.
PR: 1091050
Speech & Language Therapist
Octavia D. Tembe
Speech & Language Therapist
Octavia D. Tembe is a registered Speech and Language Therapist providing assessment and management of communication, language, voice, fluency, and swallowing disorders.
PR: 0717134
Audiologist
Thumeka Mbele
Audiologist
Thumeka Mbele is a registered Audiologist providing hearing assessments and evaluation of auditory disorders with appropriate management or referral.
PR: 0904848
Dentist
Dr. Nolwazi Gambushe
Dentist
Dr. Nolwazi Gambushe is a registered Dentist providing general dental consultations, examinations, and oral health care within her scope of practice.
PR: 0577766
Registered Dietitian
Khelina Mdawu
Registered Dietitian
Khelina Mdawu is a registered Dietitian providing nutrition assessment, medical nutrition therapy, and dietary counselling to support patient health and wellbeing.
PR: 0629014 | DT0043737
Physiotherapist
Clement Muke
Physiotherapist
Clement Muke is a registered Physiotherapist providing assessment and treatment of musculoskeletal, neurological, and cardiorespiratory conditions.
PR: 0584886
💊
Pharmacy available on the premises · for patients with a valid prescription following a consultation.
BETHEL MED24
Our Obligations
BETHEL MED24 aims to follow the HPCSA ethical guidelines across all practice and social media activities.
01
Patient Confidentiality
All patient information is strictly confidential per the Constitution, POPIA 2013, and HPCSA Booklet 5. No patient information is shared on social media without written informed consent.
02
Honest Communication
We do not mislead the public about our skills, qualifications, or services. We aim for all information to be factual and evidence-based, in line with HPCSA Booklet 16, section 9.1–9.3.
03
No Touting or Canvassing
No superiority claims, outcome guarantees, or exploitation of patient vulnerability appear in any advertising or social media content, per HPCSA section 10.3–10.4.
04
Professional Boundaries
Medical advice is only provided through in-person consultations. Online health information is generic and for awareness only. Patients are always directed to consult in person, per section 7.10.
05
PR Numbers Disclosed
The responsible practitioner’s PR number is publicly disclosed on all platforms per HPCSA section 9.1. Responsible practitioner: Dr. Roger Lubungu, PR: 1091050.
06
Conflict of Interest
We do not endorse health-related products for financial gain. Any non-health endorsements are clearly disclosed as sponsored with a disclaimer, per section 10.5–10.6.
Get In Touch
Find UsAny Time.
Open 24 hours a day, 7 days a week. No appointment necessary for general consultations.
Responsible PractitionerDr. Roger LubunguPR: 1091050
Have a question about our services? Fill in the form, and we’ll get back to you shortly.
Book Your Appointment
Book YourAppointment.
Select a department, choose a time that suits you, and we’ll confirm your booking. GP consultations are available 24/7 — all other departments operate 08:00–17:30.
Schedule Your Appointment Today
Appointment Request Received
Thank you — your request has been sent to BETHEL MED24. Our team will contact you shortly to confirm your appointment.
Facebook
@bethel med24
Instagram
@bethel_med24
TikTok
@bethel_med24
Last updated: 10 November 2026
This policy explains what personal information BETHEL MED24 collects through this website, why, who it is shared with, how long we keep it, and what rights you have under the Protection of Personal Information Act 4 of 2013 (POPIA). It is written in plain language on purpose.
Who we are
BETHEL MED24 (“we”, “us”) is a 24-hour medical centre at 41 Duncan Street, Ext. 8, Witbank (eMalahleni), Mpumalanga. Responsible practitioner: Dr. Roger Lubungu (HPCSA PR 1091050).
Responsible party under POPIA: BETHEL MED24. Information Officer: add name — rlubungu@gmail.com.
What we collect, and why
Where
What you give us
Why we need it
Booking form
Full name, phone number, email (optional), department, preferred day, date and time, and your reason for visit.
To arrange and confirm your appointment and to contact you about it. Your reason for visit is health information (“special personal information” under POPIA), so we only process it with your consent, shown by ticking the consent box.
Contact form
Name, email address and your message.
To reply to your enquiry.
Data request form
Name, how to reach you, what you are asking for.
To handle your privacy request.
WhatsApp, phone or email
Whatever you choose to send us.
To respond to you.
Your browser
One small note saying you have seen the privacy notice (stored on your device only).
So the notice does not keep re-appearing.
We do not ask for ID numbers, medical-aid details, payment details or your location through this website. Please do not put detailed medical information in the contact form; discuss it with us in person.
This website does not use advertising, analytics or tracking tools, and it does not load fonts, scripts or images from other companies’ servers.
How we use your information
Only for the purposes in the table above. We do not sell your information, we do not use it for marketing unless you separately agree, and we do not make automated decisions about you.
Who receives it
Your submissions go to our staff and to the service providers (“operators”) that run the technical side:
Supabase — database where booking requests are stored so our team can see them.
FormSubmit — relays form submissions to our email inbox (Gmail, operated by Google).
WhatsApp (Meta) — when you submit a booking, your device opens WhatsApp with a pre-filled message to us. It is only sent if you press Send in WhatsApp.
Our website hosting provider, who may keep standard server logs (such as IP address and browser type) for security.
We may also disclose information where the law requires it. Some of these providers store or process data outside South Africa (for example in the United States or Europe). We only use providers that protect personal information to a standard comparable to POPIA, and by submitting a form you agree to this transfer.
How long we keep it
We keep website enquiries and booking requests only as long as needed to deal with them, then delete them. Target: within confirm period, e.g. 12 months. If you become a patient, the details you gave may become part of your clinical record, which we keep for the period required by law and HPCSA guidelines.
Security
Form submissions travel to our providers over encrypted connections, and access to the inbox and database is limited to authorised staff. No system is perfectly secure; if there is a breach that affects you, we will tell you and the Information Regulator as POPIA requires.
Your rights
You may ask us to: confirm what we hold about you and give you a copy; correct it; delete or destroy it; stop using it or object to how we use it; and withdraw your consent at any time (this does not affect what we did before you withdrew). Use the data request form or request deletion directly, or email rlubungu@gmail.com. We may need to confirm your identity first, to protect your privacy. If information is part of your clinical record, some of it may have to be kept by law, and we will tell you if that applies.
Marketing and unsubscribing
We do not send marketing emails, SMS or WhatsApp broadcasts. If that ever changes we will ask for your consent first and every message will have a working opt-out. You can opt out of any contact from us at any time.
Children
If you are under 18, a parent or legal guardian should submit forms on your behalf.
Complaints
Please contact us first so we can fix the problem. You also have the right to complain to the Information Regulator (South Africa): inforegulator.org.za, enquiries@inforegulator.org.za, 010 023 5200.
By using this website you agree to these terms. If you do not agree, please do not use it.
Who we are
BETHEL MED24 (“we”, “us”) is a 24-hour medical centre at 41 Duncan Street, Ext. 8, Witbank (eMalahleni), Mpumalanga. Responsible practitioner: Dr. Roger Lubungu (HPCSA PR 1091050).
Content on this website is general information to help you know about our services. It is not a diagnosis or medical advice, and it does not create a doctor–patient relationship. Please consult a registered health practitioner in person.
Emergencies
This website and its forms are not for emergencies. In a life-threatening emergency call 10177 (ambulance) or 112 from a mobile phone, or go to your nearest emergency unit.
Booking requests
Submitting the booking form is a request, not a confirmed appointment. We confirm by phone, WhatsApp or email. Opening hours and departments are as shown on the website (General Practitioner 24/7, other departments 08:00–17:30). You must give accurate details. Booking through the website is free.
Fees
No fees are charged through this website. Fees for consultations and treatment are payable at the practice, and you may ask for the applicable fee before you consult. See our Refund & Cancellation Policy.
Using the website
Do not misuse the website: no attempts to disrupt or gain unauthorised access, no automated mass submissions, no false or abusive messages, and no submitting another person’s information without their permission.
Ownership
The content and design of this website belong to BETHEL MED24 or are used under licence (see Credits & Licences). You may not copy or reuse it for commercial purposes without written permission.
Accuracy and availability
We take care to keep information accurate and up to date, but cannot promise the website will always be available or error-free. Please phone us to confirm anything important, such as availability or hours.
Liability
To the extent allowed by law, we are not liable for loss arising from your use of, or inability to use, this website or from relying on its general information. Nothing in these terms limits any right you have under South African law that cannot be limited, including under the Consumer Protection Act, or liability for our own negligence in providing healthcare.
Links to other sites
We are not responsible for the content or privacy practices of other websites or apps (such as WhatsApp, Facebook, Instagram or TikTok).
Privacy
How we handle personal information is explained in our Privacy Policy.
Governing law and changes
These terms are governed by the laws of South Africa. We may update them; the date above shows the latest version.
Last updated: 10 November 2026
This policy explains how refunds and cancellations work for BETHEL MED24. It is meant to be clear and fair, and it does not reduce any rights you have under South African law.
No online payments, no hidden fees
This website does not take payments and does not charge any fee. Booking requests are free to make and free to cancel.
Cancelling or changing an appointment
Please tell us as soon as you can by phone or WhatsApp (076 215 6787, 061 549 1186), landline 013 656 6447 or email rlubungu@gmail.com, so that your slot can be offered to someone else. We do not charge for cancelling a booking request made through this website. if the practice charges late-cancellation or no-show fees, state the amount and notice period here
Refunds
Fees for consultations, treatment and other services are paid at the practice, so any refund is handled by the practice.
If you believe you were charged incorrectly, charged twice, or charged for a service you did not receive, contact us. We will review it promptly, and correct or refund any amount that was charged in error. Refunds are made back to the way you paid where possible.
A service that has already been properly provided (for example a completed consultation) is not normally refundable, unless there was a billing error.
Claims to a medical aid are governed by your scheme’s rules; please contact your scheme about amounts it does or does not cover.
Complaints
If we do not resolve your concern, you keep your rights under South African law, including the Consumer Protection Act, and you may approach the Health Professions Council of South Africa (HPCSA) or another relevant ombud or regulator.
Last updated: 10 November 2026
Short version
This website does not set cookies, and it does not use advertising, analytics or social-media tracking. It does not load fonts, scripts or images from other companies, so no third party sees your visit just because you opened a page.
What is stored on your device
Name
Type
Purpose
Kept
bm24_consent
Browser local storage (strictly necessary)
Remembers that you saw the privacy notice and your choice, so the notice does not keep re-appearing.
Until you clear your browser data
When you leave the website
If you tap a WhatsApp, phone, email or social link, you move to that app or service, which has its own privacy practices. Submitting a form sends your details to the providers listed in our Privacy Policy.
Your choices
You can clear stored data in your browser settings at any time. To see the privacy notice again, use Cookie & privacy settings in the page footer. If we ever add analytics or other optional tools, they will stay switched off until you choose to allow them, and refusing will be as easy as accepting.
Icons and decorative graphics are drawn for this website as inline vector graphics.
Photographs and illustrations
The practice photograph, practitioner portraits, team image and doctor illustration on this website: add the source and licence or permission for each image; say if any are AI-generated or stock and do not show real staff
Trade marks and names of other companies (WhatsApp, Facebook, Instagram, TikTok) belong to their owners and are used only to identify them.
Use this form to ask us to give you a copy of your information, correct it, delete it, stop using it, or stop contacting you (unsubscribe). Nothing here is charged. We may ask you to confirm your identity before acting, so please do not send ID documents through this form.
